Terms & Conditions

1. No Refund Policy

All sales are final. We do not offer refunds once a purchase is completed. Please ensure you've confirmed all details before placing an order.

  • No refunds for change of mind
  • No refunds for accidental purchases
  • All purchases are considered final upon payment confirmation

2. Warranty Coverage

All fairly used devices come with a limited 2-day warranty from the date of delivery.

Warranty Includes:

  • Hardware defects not caused by misuse
  • Manufacturer faults apparent within warranty period
  • Non-functional components (when delivered)

Not Covered:

  • Physical/water damage
  • Software issues
  • Battery degradation
  • Unauthorized modifications

3. Delivery Policy

Lagos Orders

1-3 business days

Other States

3-5 business days

Orders are processed after full payment confirmation. Delivery times may vary during peak periods or due to logistical constraints.

4. Order Confirmation

We operate on a payment-first basis. Devices are sourced after successful payment verification.

•Order confirmations will be sent via email to the address provided during checkout
•Pickup times will be communicated via WhatsApp to the number provided
•Provide accurate contact information to avoid delays

5. Quality Assurance

All devices undergo rigorous testing before delivery:

Functionality Test
Cosmetic Inspection
Battery Health
Screen Quality
IMEI Verification
Accessory Check

6. Contact & Support

Phone/WhatsApp

+234 808 409 5730

Address

Pan-Atlantic University
Km 52 Lekki - Epe Expressway
Lagos, Nigeria

Business Hours

Monday - Sunday: 8:00 AM - 8:00 PM GMT+1

Order Notifications:

  • Order confirmations sent via email
  • Pickup times communicated via WhatsApp
  • Check spam folder if confirmation not received
  • Ensure WhatsApp number is correct during checkout

These terms are subject to change without prior notice. Last updated: August 2025