Terms & Conditions

1. No Refund Policy

To maintain fair pricing and transparent sourcing, all sales are final. Please confirm all details before placing your order.

  • No refunds for change of mind
  • No refunds for accidental purchases
  • All purchases are final once payment is confirmed

2. Warranty Coverage

All fairly used devices include a limited 3-week warranty starting from the date of delivery. Claims must be reported within this period to be eligible. New devices (where applicable) are covered by manufacturer warranty.

Warranty Includes:

  • Hardware defects not caused by misuse
  • Manufacturer faults apparent within warranty period
  • Non-functional components at delivery

Not Covered:

  • Physical/water damage
  • Software issues
  • Battery degradation
  • Unauthorized modifications

3. Device Condition

Every device is clearly listed as brand new, fairly used, or refurbished. VantaGadgets guarantees transparency and accuracy in product condition descriptions.

4. Delivery Policy

Lagos Orders

1-3 business days

Other States

3-5 business days

Orders are processed after payment confirmation. Delivery times may vary during peak seasons or logistics delays.

5. Order Confirmation

We operate on a payment-first basis. Devices are sourced after successful payment verification.

  • Order confirmations are sent via email
  • Pickup/delivery times are communicated via WhatsApp
  • Ensure accurate contact details to avoid delays

6. Quality Assurance

Every device is tested before handover:

Functionality Test
Cosmetic Inspection
Battery Health
Screen Quality
IMEI Verification
Accessory Check

7. Contact & Support

Phone/WhatsApp

+234 808 409 5730

Address

Pan-Atlantic University
Km 52 Lekki - Epe Expressway
Lagos, Nigeria

Business Hours

Monday - Sunday: 8:00 AM - 8:00 PM GMT+1

Order Notifications:

  • Order confirmations sent via email
  • Pickup times communicated via WhatsApp
  • Check spam folder if confirmation not received
  • Ensure WhatsApp number is correct during checkout

By placing an order with VantaGadgets, you agree to these terms and conditions.

These terms may be updated without prior notice. Last updated: October 2025